Privacy Policy
What do you need to know about?
Privacy Policy Statement
AThis Privacy Policy is subject to change without notice. (last updated in 2025)
At HTJ, we take our customers’ privacy very seriously. That is why we have taken a series of measures to protect the confidentiality of customer information.
If you have any questions about our policies, you can contact us by phone, email or online live chat, Monday through Friday, 9 AM- 6 PM.
Telephone: +86-755-3295 3850
Mail: [email protected]
Live chat: WhatsApp: +86- 130 4347 0725
Before proceeding, please kindly take note the following references:
Me, us, our — HTJ international co., limited
You, you, your — customer
The details of privacy policy:
1. Website interaction:
When interacting with our website and sending us emails or live chats, it is necessary for us to collect your:
> Full name
> Email address
> Postal/shipping address
> Phone number and other basic contact information
The above is the necessary information we use to identify you and ensure that we can respond to you accurately.
2. Payment transaction:
When purchasing with us, we must collect your:
> Bank account name and account number
> PayPal account name
> Western Union account name
All of these are necessary. Only by ensuring the accuracy of the information can we confirm the source of the payment and ensure the smooth progress of the transaction.
Once this personal information is collected, we firmly accept our responsibility to protect it and use it in accordance with all applicable laws and regulations related to data protection and privacy.
3. How we collect your information：
We may obtain your personal information in the following ways:
> When you live chat online through our website
> When you send an email through our website
> When you communicate with us by phone
> When you use other online chat tools, such as: Skype, WhatsApp, WeChat, etc.
> When you browse our website
These methods make it possible for us to collect information about the device you are using, including its manufacturer, operating system, model, IP address, and browser engine.
Collecting this information is a necessary condition for us to get in touch with you and provide you with better services. Remember, it is your responsibility to provide only true personal information. If you are putting information about other people, please ensure that you have their full permission to use their personal data on their behalf and in any transactions that may occur.
4. Why do we collect your information?
> Sales contract – it is necessary for us to collect your data to proceed with any product you wish to purchase from us. You can browse our website without actually providing your personal information. However, placing an order requires you to do so, and verify your payment information.
> Legal/Regulatory Obligations – processing of your personal data is subject to standard legal and regulatory policies.
If you do not wish to share any information but are simply browsing our website for any purpose, you may do so without subscribing to our newsletter. However, if you have done so, you can unsubscribe at any time by clicking on the link provided in any of our newsletters. You may also choose to contact any of our representatives regarding this matter.
> What is the purpose of collecting your personal information?
To realize the following functions and services, we must collect your personal information:
- Proceed to purchase after placing an order
- Timely delivery of your purchased items (necessary information will be shared with the courier)
- Verify your warranty registration
- Send you marketing materials and promotional/discount offers offered only to registered members. For any other purpose, we need your full permission before proceeding. Important: Your personal information may be used without consent, as long as it complies with the rules and regulations in this Privacy Policy and our Terms and Conditions.
> Who do we share your personal information with?
We only share your information with our external third parties to help us complete our transactions with you:
External third parties:
a. Outsourced Warehouses – They assist us in preparing and completing the shipping process
b. PayPal – If you choose to use their platform for payment, the necessary information will also be shared with PayPal
Additional Information:
- In some cases, you will experience external interactions from our website. In these cases, you have full control over whether to click their links or enable their functions.
Third Party Links – These links relate to related websites, plug-ins and applications on our website. By clicking on their links, you are automatically subject to their own privacy policies. - Cookies – they enable us to provide you with a better browsing experience. By accepting our cookies, we are able to determine your preferences and provide you with content relevant to you. Not accepting them is an option, but doing so will limit your browsing experience as other parts may not work properly.
- Data Security
At HTJ, we only use SSL (Secure Sockets Layer), the most reliable encryption-based Internet security protocol. This prevents your personal information from being tampered with, altered, used or accessed by unauthorized persons.
You can be assured that the content you provide to us will only be used in accordance with the provisions of this Privacy Policy and that only eligible employees, agents and authorized third parties will have access to it. They also have a responsibility and obligation to safeguard any information provided to them and to use it only for necessary transactions. - Data Retention
We will only retain your personal information for as long as necessary. They will remain with us until the purpose of collecting it is fulfilled. They may relate to any accounting or legal issue, including subjectivity to legal claims or any future litigation. - Legal rights
Under standard data protection law, you have the following rights with respect to your personal information:
>The right to request a copy of the personal data we hold about you
>Right to change or amend your personal data in order to update and maintain accuracy
>Reservation of the right to request deletion of any information that is no longer required
>The right to withdraw your consent to the processing or use of your personal data
HTJ international Co., Limited reserves the right to change this Privacy Policy as necessary without prior notice. Therefore, we encourage you to visit our policy from time to time for any changes or updates.5
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